Frequently Asked Questions
- Drive-In Safety
- Credit Card Declined In Checkout
- Do you have a phone number?
- Can I bring my own food/drinks?
- Cancelled Screening
- Unable To Attend Screening
- Ticket quantity
- Do you provide blankets?
- Reserved Seating
- What time do you recommend arriving?
- Giving tickets away
- Opening/Screening Times
- Is there cover over the cinema?
- COVID-19 Update-April 20, 2020
- I was able to purchase Visa Signature® tickets before, now I am unable to, why?
- I’m not a Visa Signature® cardholder, can I buy Visa Signature tickets or access the pre-sale?
- I attended a film last night & didn’t like it – can I get a refund?
- I tried to get tickets for a specific film, but it’s sold out – is there a waiting list?
- I purchased tickets, but one of my guests is under 18, can they attend?
- I would like to change my tickets to another night
- I’m a Visa Signature® cardholder and receive complimentary concessions. Can I substitute the popcorn for another food item? Is the beverage good for any drink?
- What is a VISA Signature® Pre-sale and Ticket Package Offer ?