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Frequently asked questions

Age Restrictions
Manchester Grand Hyatt, San Diego: Ticket Purchase Terms and Refunds Policy
Manchester Grand Hyatt, San Diego: Weather Policy
Manchester Grand Hyatt, San Diego: Cancellation Policy
Los Angeles: Ticket Purchase Terms and Refund Policy
Los Angeles: Weather Policy
Los Angeles: Cancellation Policy
Los Angeles: Transfer Policy
BLVD Place, Houston: Weather Policy
Love seats
Manchester Grand Hyatt, San Diego: Parking
NeueHouse, Los Angeles: Parking
LEVEL, Los Angeles: Parking
BLVD Place, Houston: Parking
My screening was cancelled due to unforeseen issues, what can I do?
BLVD Place, Houston: Transfer Policy
Ticket quantity
Do you provide blankets?
Is seating pre-allocated?
What time do you recommend arriving?
Bars at our venues
Do I need ID to visit Rooftop Cinema Club?
Gift Vouchers
Giving tickets away
Opening and screening times
Is there cover over the cinema?
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