COVID-19 Update-March 16,2020

1. Frequently Asked Questions
2. Frequently Asked Questions

We were hoping to open as scheduled to provide an escape from the current climate, but given the rapidly changing landscape of COVID-19 and recommendations from federal, state and local officials, ...

• Rooftop Cinema Club
• March 17, 2020 02:23
• Updated
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COVID-19 Update-March 12, 2020

1. Frequently Asked Questions
2. Frequently Asked Questions

Your safety is of the utmost importance to us. Given the global COVID-19 (Coronavirus) concern, we wanted to let you know the precautions we’re taking at Rooftop Cinema Club to ensure our venue cle...

• Rooftop Cinema Club
• March 17, 2020 00:17
• Updated
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Lost item

1. General Information
2. Useful Information

Please click the Contact Us button and let us know which screening and what item you lost so that our Community Manager can contact our venue staff and let you know. You can always visit our venue ...

• Rooftop Cinema Club
• February 18, 2020 23:57
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My card got declined/didn't go through when I tried to order tickets.

1. Frequently Asked Questions
2. Frequently Asked Questions

We are sorry you are experiencing technical issues booking a screening! Please click on the Contact Us button. A member of our Customer Support team will reach out to you asap and be more than happ...

• Rooftop Cinema Club
• February 18, 2020 23:53
• Updated
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Large Group Bookings

1. General Information
2. Useful Information

If you are interested in booking an event for more than 10 people please click the Contact us button. Our Customer Support team will be more than happy to assist you with your request. Please be ad...

• Rooftop Cinema Club
• January 31, 2020 23:39
• Updated
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I am interested in a partnership/private event!

1. General Information
2. Useful Information

Please follow this link: https://rooftopcinemaclub.com/partnerships/ and fill in the relevant form. A member of our marketing team will contact you shortly and help you with your request.      

• Rooftop Cinema Club
• February 14, 2020 20:37
• Updated
• 1 follower
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Do you have a phone number?

1. Frequently Asked Questions
2. Frequently Asked Questions

Unfortunately, we don't have a direct phone line. Please click on the Support widget and type the issue you want help with. A list of relevant articles will pop up.  If you still need help please c...

• Rooftop Cinema Club
• January 31, 2020 22:19
• Updated
• 1 follower
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I was able to purchase Visa Signature® tickets before, now I am unable to, why?

1. Frequently Asked Questions
2. Frequently Asked Questions

Please note, accepted Visa Signature® card types have changed for 2020. Only these card types below are eligible for Visa Signature ticket packages: - NeueHouse Hollywood –Marriott Bonvoy Chase Vis...

• Rooftop Cinema Club
• January 28, 2020 17:24
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What are Alaska Airlines Visa Signature® terms and conditions?

1. Policies
2. Ticket Policies

These are specific for Visa Signature pre-sale and ticket package offers at Manchester Grand Hyatt San Diego.  For more information go to  https://rooftopcinemaclub.com/visa-signature/alaska-airlin...

• Rooftop Cinema Club
• January 28, 2020 17:22
• Updated
• 1 follower
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What are Marriott Bonvoy Chase Visa Signature® terms and conditions?

1. Policies
2. Ticket Policies

These are specific for Visa Signature pre-sale and ticket package offers at NeueHouse Holllywood.  For more information go to https://rooftopcinemaclub.com/visa-signature/marriott-visa-signature-te...

• Rooftop Cinema Club
• January 28, 2020 17:08
• 1 follower
• 0 comments
• 0 votes