To perform a Ticket Transfer, please make sure you're signed into your Account. If you haven't yet, you can login or create an account here. If creating a new account, please be sure to use the same email address you used to purchase your ticket.
Please note, guests are permitted to transfer their tickets to an alternative screening only up until the screening for which the tickets where originally purchased begins.
Once logged in to your account, go to the ORDERS section and click the TRANSFER button.
Select which of your tickets you would like to transfer (the default is all tickets in your order) then choose the Transfer Reason and click FIND NEW EVENT.
You’ll then be redirected to our homepage where you can select the screening to which you'd like to transfer your ticket from your preferred venue's "MOVIES WE'RE SHOWING" page.
Under "CHOOSE TICKETS", select your preferred ticket type and click ADD TO BASKET.
Your transfer credit will be automatically added to your basket. Review your new ticket details then click CHECKOUT.
Fill in your personal information to complete the transfer.
If there's an increase in price, you'll be asked to pay the difference with your credit or debit card to complete the transfer. Please note, we're unable to issue refunds for ticket downgrades.
If you cannot attend your event or any other and wish to give your tickets to another person, you can just email the tickets to them. You do not need to change the name featured on the ticket for that very-fortunate-to-know-you person to attend the event.
PLEASE NOTE: Community screenings are non-transferrable. If your ticket is for a community screening, please contact us so we can further assist you.