All ticket purchases are final and tickets are non-refundable. You can transfer your tickets to another event. Create an Account using the same email address you used when you purchased your tickets. There's a small fee of $3.50.
Tickets may be given as a gift to another user (friend, family, etc) without charge and without changes made to the ticket. The ticket is not bound to you by name and can be used freely by any person you choose.