All ticket purchases are final and non-refundable, but should you be unable to attend the event you have a few options. Firstly you can self-transfer your tickets to another event. All ticket buyers who purchase tickets and set up a MyAccount with Rooftop Cinema Club Houston will be permitted to transfer their tickets to an alternative screening up until the event begins. You can transfer this ticket for $3.5 per event. You can transfer your tickets by navigating to your MyAccount transfer section and to the Your Ticket section. You can choose the film to transfer to, and click ‘Purchase Transfer’.
Secondly, if you cannot attend your event or any other, and wish to give tickets away to another person instead of losing the purchase, you can give them to friends, family, or otherwise simply by emailing the ticket to the person. You do not need to change the name featured on the ticket for that person to attend the event.